At softgpl.site, we sell Paid Themes, PHP Scripts, Plugins, and Free GPL Licensed Themes. Please read our Refund Policy carefully before making a purchase.
All our products are digital goods and are delivered electronically.
Once a digital product is downloaded or accessed, it is considered delivered and non-refundable.
Please ensure you have carefully reviewed the product description, requirements, and compatibility before making a purchase.
We do not provide refunds in the following cases:
You changed your mind after purchase.
The product is incompatible with your hosting/server/software.
You do not have the required technical knowledge to use the product.
You purchased a product by mistake.
The product did not meet your expectations (as all features are described clearly before purchase).
Refunds may only be issued under the following circumstances:
You made a duplicate payment for the same product.
You were charged multiple times due to a system error.
The product file is completely corrupted or missing and cannot be fixed/replaced within 48 hours after reporting.
All GPL Licensed products (themes and plugins) are distributed “as-is” under the GNU General Public License.
Since GPL products are open-source and freely redistributable, refunds are not applicable once the download link is provided.
Paid products may include limited support as mentioned on the product page.
Free GPL products generally do not include technical support.
Lack of support or updates is not a valid reason for a refund.
If you believe you qualify for a refund (as per Section 3 above), please contact us within 2 business days of purchase with the following details:
Order ID
Payment proof (screenshot/transaction ID)
Reason for requesting a refund
We will review your request and respond within 3-5 business working days.
For any refund-related queries, please contact us at:
Website Owner: Mr Digital CEO
Website: softgpl.site
Email: softgpl.info@gmail.com